Meet the team at perfect fit
Based at our UK HQ, in the heart of the Malvern Hills, the Perfect Fit Team are driven by our shared devotion to bettering dog welfare. Below you can find out a little more about each of us.
Steph is responsible for all of our indoor and outdoor events and also supports our local and international wholesalers. As a passionate advocate for kind, compassionate dog training methods she takes special care in ensuring all harness fittings are as stress free as possible for your dogs. Outside of work Steph is a slave to her best buddy (and our office mascot) Paco, her Rottweiler/Irish Setter mix.
Chief Executive Officer
After spending nearly 2 years travelling the globe, Rhi decided to make Malvern home again. With a passion for animal welfare, she spent her time volunteering at an animal sanctuary based in the Ecuadorean Amazon and hanging out with street dogs in Thailand. Rhi enjoys travelling and discovering the very best vegan recipes.
Customer Service Executive
With extensive previous warehouse Experience, Matt is particularly interested in making technical procedures as efficient and accurate as possible. His favourite breed of dog is Labrador Retriever. He enjoys Football, (playing and watching) darts, gaming and movies.
Jenny ensures our customers get the very best service and expert advice. With a Veterinary background Jenny is a huge animal and dog lover, her favourite part of the job is chatting to our customers and seeing such a huge variety of dog breeds. Outside of work, she makes the best brownies and burns them off on long rambles with her English Springer Spaniel, Penny.
Customer Service Executive
Will is passionate about animal rights, health and welfare. His experience as an officer in the merchant Navy has equipped him with the necessary skills to oversee Health and safety, data Protection and other areas of compliance.
Gemma’s passion for animal welfare led her to complete an HND in Animal Welfare & Management. Assisting both on the phones and in the warehouse, Gemma ensures that our customer orders are sent out on time and is also available to support with any customer enquiries. Her love of photography and wildlife combines, enabling her capture British wildlife whilst on her travels all over the UK.
Customer service and Warehouse Executive
Using her retail background, Tash excels in providing friendly and helpful support to our existing and new customers. She has a house cat named Loony, who wears his very own Rainbow and Jade harness for his summer escapades in the garden. When not in work Tash dabbles in all things creative, including baking whenever possible, which is to the benefit of the team here!
Customer Support Executive
Lucy ensures the smooth running of the office and aspires to support the team in keeping our wonderful customers happy. Her eye for detail and numbers ensures the successful management of the finance side of the business. At home, Lucy enjoys spending quality time with Willow, her Golden Working Cocker Spaniel.